{"id":2692,"date":"2018-07-31T18:06:05","date_gmt":"2018-07-31T18:06:05","guid":{"rendered":"https:\/\/siadoc.co\/prueba\/dashboard\/?page_id=2692"},"modified":"2021-04-18T13:48:08","modified_gmt":"2021-04-18T18:48:08","slug":"ventanilla-electronica-y-pqrs","status":"publish","type":"page","link":"https:\/\/siadoc.co\/prueba\/ventanilla-electronica-y-pqrs\/","title":{"rendered":"Ventanilla Electr\u00f3nica y PQRS"},"content":{"rendered":"<p><section class=\"kc-elm kc-css-671829 kc_row\"><div class=\"kc-row-container  kc-container\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-799049 kc_col-sm-12 kc_column col-md-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-295697 kc_row kc_row_inner\"><div class=\"kc-elm kc-css-174866 kc_col-sm-12 kc_column_inner col-md-12 col-sm-12\"><div class=\"kc_wrapper kc-col-inner-container\"><div class=\"kc-elm kc-css-511189\" style=\"height: 6px; clear: both; width:100%;\"><\/div>\n<header class=\"kc-elm kc-css-332845 kc-animated kc-animate-eff-bounceInLeft crumina-module crumina-heading align-center medium-section\">\n    <div class=\"title-text-wrap\"><h1 class=\" heading-title\">\n\t\tVentanilla Electr\u00f3nica y PQRS<\/h1>\n\t    <\/div>\n\t        <div class=\"heading-decoration\"><span class=\"first\"><\/span><span class=\"second\"><\/span><\/div>\n\t        <div class=\"h5 heading-text\">SIADOC\u00ae<\/div>\n\t<\/header><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"kc-elm kc-css-966141 kc_row\"><div class=\"kc-row-container  kc-container\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-71088 kc_col-sm-6 kc_column col-md-6 col-sm-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-348292 kc-animated kc-animate-eff-tada crumina-module single-image\">\n            <img src=\"https:\/\/siadoc.co\/prueba\/wp-content\/uploads\/2020\/09\/modulo-ventanilla-elec.png\" class=\"aligncenter\" alt=\"img\" \/>\n        <\/div>\n<\/div><\/div><div class=\"kc-elm kc-css-814805 kc_col-sm-6 kc_column col-md-6 col-sm-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-499413 kc-animated kc-animate-eff-bounceInLeft kc_row kc_row_inner\"><div class=\"kc-elm kc-css-43303 kc_col-sm-12 kc_column_inner col-md-12 col-sm-12\"><div class=\"kc_wrapper kc-col-inner-container\">\n<div class=\"kc-elm kc-css-51685 crumina-module list list--primary\" data-icon=\"fa-caret-square-right\">\n    <p><span style=\"font-weight: 400;\">La diversidad en los canales de comunicaci\u00f3n que ofreces a tus clientes es lo que marca la diferencia en el mercado, adem\u00e1s de mejorar los tiempos de recepci\u00f3n y respuesta. Con este m\u00f3dulo, ofreces a tus usuarios la posibilidad de radicar y consultar el estado de las comunicaciones. <\/span><\/p>\r\n<\/div>\n\n<div class=\"kc-elm kc-css-989619 crumina-module crum-button align-left\">\n    <a class=\"btn btn-medium btn--primary icon-left \" href=\"https:\/\/siadoc.co\/prueba\/contacto\/\" target=\"_self\" title=\"\">\n\t\t<span class=\"text\">Cont\u00e1ctenos<\/span>        <span class=\"semicircle\"><\/span>\n        <span class=\"semicircle\"><\/span>\n    <\/a>\n<\/div><div class=\"kc-elm kc-css-356099\" style=\"height: 15px; clear: both; width:100%;\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"kc-elm kc-css-884382 kc_row\"><div class=\"kc-row-container\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-427614 kc_col-sm-2 kc_column col-md-2 col-sm-6 col-xs-12\"><div class=\"kc-col-container\"><\/div><\/div><div class=\"kc-elm kc-css-826426 kc_col-sm-9 kc_column col-md-9 col-sm-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-803749\" style=\"height: 40px; clear: both; width:100%;\"><\/div>\n<header class=\"kc-elm kc-css-253665 crumina-module crumina-heading align-center \">\n    <div class=\"title-text-wrap\"><h2 class=\" heading-title\">\n\t\tMejora La Experiencia De Tus Usuarios Web<\/h2>\n\t    <\/div>\n\t<\/header><\/div><\/div><div class=\"kc-elm kc-css-717432 kc_col-sm-1 kc-animated kc-animate-eff-bounceInRight kc_column col-md-1 col-sm-6 col-xs-12\"><div class=\"kc-col-container\"><\/div><\/div><\/div><\/div><\/section><section class=\"kc-elm kc-css-463029 kc_row\"><div class=\"kc-row-container\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-366318 kc_col-sm-1 kc_column col-md-1 col-sm-6 col-xs-12\"><div class=\"kc-col-container\"><\/div><\/div><div class=\"kc-elm kc-css-902272 kc_col-sm-5 kc-animated kc-animate-eff-tada kc_column col-md-5 col-sm-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-857527\" style=\"height: 18px; clear: both; width:100%;\"><\/div><div class=\"kc-elm kc-css-853771 kc-animated kc-animate-eff-bounceInLeft crumina-module single-image\">\n            <img src=\"https:\/\/siadoc.co\/prueba\/wp-content\/uploads\/2020\/09\/imagen13-1-400x354xc.png\" class=\"aligncenter\" alt=\"img\" \/>\n        <\/div>\n<div class=\"kc-elm kc-css-342663\" style=\"height: 18px; clear: both; width:100%;\"><\/div><\/div><\/div><div class=\"kc-elm kc-css-219839 kc_col-sm-4 kc-animated kc-animate-eff-bounceInRight kc_column col-md-4 col-sm-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-536825\" style=\"height: 146px; clear: both; width:100%;\"><\/div>\n<div class=\"kc-elm kc-css-614542 crumina-module list list--primary\" data-icon=\"fa-caret-square-right\">\n    <ul>\r\n<li>Formulario de radicaci\u00f3n integrado en tu sitio web<\/li>\r\n<li>Recolecci\u00f3n de data y archivos anexos<\/li>\r\n<li>Clasificaci\u00f3n por tipo de tr\u00e1mite<\/li>\r\n<li>Inclusi\u00f3n de pol\u00edtica y tratamiento de datos<\/li>\r\n<\/ul>\r\n<\/div>\n<\/div><\/div><div class=\"kc-elm kc-css-953771 kc_col-sm-1 kc_column col-md-1 col-sm-6 col-xs-12\"><div class=\"kc-col-container\"><\/div><\/div><\/div><\/div><\/section><section class=\"kc-elm kc-css-707521 kc_row\"><div class=\"kc-row-container\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-223466 kc_col-sm-1 kc_column col-md-1 col-sm-6 col-xs-12\"><div class=\"kc-col-container\"><\/div><\/div><div class=\"kc-elm kc-css-719395 kc_col-sm-4 kc-animated kc-animate-eff-bounceInLeft kc_column col-md-4 col-sm-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-693026\" style=\"height: 51px; clear: both; width:100%;\"><\/div>\n<div class=\"kc-elm kc-css-443620 crumina-module list list--primary\" data-icon=\"sl-plus\">\n    <p>Aproximadamente el 40% de las PQRS no son atendidas por demoras en los tiempos de clasificaci\u00f3n y asignaci\u00f3n.\r\nEn SIADOC puedes gestionar las PQRS que reciba la compa\u00f1\u00eda con tiempos de respuesta, responsable y contestaciones de forma autom\u00e1tica, mejorando as\u00ed el nivel de satisfacci\u00f3n de tus usuarios.\r\n<\/p><\/div>\n<\/div><\/div><div class=\"kc-elm kc-css-977821 kc_col-sm-5 kc-animated kc-animate-eff-rubberBand kc_column col-md-5 col-sm-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-949685\" style=\"height: 18px; clear: both; width:100%;\"><\/div><div class=\"kc-elm kc-css-113226 kc-animated kc-animate-eff-bounceInRight crumina-module single-image\">\n            <img src=\"https:\/\/siadoc.co\/prueba\/wp-content\/uploads\/2020\/09\/imagen14-500x301xc.png\" class=\"aligncenter\" alt=\"img\" \/>\n        <\/div>\n<div class=\"kc-elm kc-css-126124\" style=\"height: 20px; clear: both; width:100%;\"><\/div><\/div><\/div><div class=\"kc-elm kc-css-499252 kc_col-sm-1 kc_column col-md-1 col-sm-6 col-xs-12\"><div class=\"kc-col-container\"><\/div><\/div><\/div><\/div><\/section><section class=\"kc-elm kc-css-612750 kc_row\"><div class=\"kc-row-container\"><div class=\"kc-wrap-columns\"><div class=\"kc-elm kc-css-741148 kc_col-sm-3 kc_column col-md-3 col-sm-6 col-xs-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-433800 crumina-module single-image\">\n            <img src=\"https:\/\/siadoc.co\/prueba\/wp-content\/uploads\/2018\/08\/sisblanco.png\" class=\"aligncenter\" alt=\"img\" \/>\n        <\/div>\n<div class=\"kc-elm kc-css-80793 kc_text_block\"><\/p>\n<p>\n<span style=\"color: #ffffff; font-size: 17px !important; margin-bottom: 8px;\"><i class=\"fa fa-phone fa-fw fa-1x t30\"><\/i>(57-1) 624 2201\/ (57-1) 624 2202<\/span><br \/>\n<span style=\"color: #ffffff; margin-bottom: 8px;\"><i class=\"fa fa-envelope fa-fw fa-1x t30\"><\/i>info@siscomputo.com<\/span><br \/>\n<span style=\"color: #ffffff; margin-bottom: 8px;\"><i class=\"fa fa-map-pin fa-fw fa-1x t30\"><\/i>Calle 117B No. 70C \u2013 85<\/span><br \/>\n<span style=\"color: #ffffff; margin-bottom: 6px;\"><i class=\"fa fa-map-signs fa-fw fa-1x t30\"><\/i>Bogot\u00e1 D.C. \u2013 Colombia<\/span><\/p>\n<p>\n<\/div><div class=\"kc-elm kc-css-300467 kc_row kc_row_inner\"><div class=\"kc-elm kc-css-146700 kc_col-of-5 kc_column_inner kc_col-of-5\"><div class=\"kc_wrapper kc-col-inner-container\"><\/div><\/div><div class=\"kc-elm kc-css-482908 kc_col-of-5 kc_column_inner kc_col-of-5\"><div class=\"kc_wrapper kc-col-inner-container\"><div class=\"kc-elm kc-css-900502 crumina-module single-image\">\n        <a  href=\"https:\/\/www.facebook.com\/SomosSiscomputo\/\" title=\"\" target=\"_blank\">\n        <img src=\"https:\/\/siadoc.co\/prueba\/wp-content\/uploads\/2020\/08\/facebook-30x30xc.png\" class=\"alignleft image-opacity\" alt=\"img\" alt=\"\" \/>\n    <\/a>\n        <\/div>\n<\/div><\/div><div class=\"kc-elm kc-css-818239 kc_col-of-5 kc_column_inner kc_col-of-5\"><div class=\"kc_wrapper kc-col-inner-container\"><div class=\"kc-elm kc-css-877688 crumina-module single-image\">\n        <a  href=\"https:\/\/twitter.com\/Siscomputo\" title=\"\" target=\"_blank\">\n        <img src=\"https:\/\/siadoc.co\/prueba\/wp-content\/uploads\/2020\/08\/twitter-30x30xc.png\" class=\"alignleft image-opacity\" alt=\"img\" alt=\"\" \/>\n    <\/a>\n        <\/div>\n<\/div><\/div><div class=\"kc-elm kc-css-720087 kc_col-of-5 kc_column_inner kc_col-of-5\"><div class=\"kc_wrapper kc-col-inner-container\"><div class=\"kc-elm kc-css-544027 crumina-module single-image\">\n        <a  href=\"https:\/\/www.linkedin.com\/in\/siscomputo-ltda\/\" title=\"\" target=\"_blank\">\n        <img src=\"https:\/\/siadoc.co\/prueba\/wp-content\/uploads\/2020\/08\/linkedin-30x30xc.png\" class=\"alignleft image-opacity\" alt=\"img\" alt=\"\" \/>\n    <\/a>\n        <\/div>\n<\/div><\/div><div class=\"kc-elm kc-css-202922 kc_col-of-5 kc_column_inner kc_col-of-5\"><div class=\"kc_wrapper kc-col-inner-container\"><\/div><\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-531464 kc_col-sm-3 kc_column col-md-3 col-sm-6 col-xs-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-321324 kc_row kc_row_inner\"><div class=\"kc-elm kc-css-13309 kc_col-sm-12 kc_column_inner col-md-12 col-sm-12\"><div class=\"kc_wrapper kc-col-inner-container\"><div class=\"kc-elm kc-css-295079 crumina-module single-image\">\n            <img src=\"https:\/\/siadoc.co\/prueba\/wp-content\/uploads\/2020\/08\/Laura-Ahumada-C-261x261-1-100x100xc.png\" class=\"aligncenter\" alt=\"img\" \/>\n        <\/div>\n<div class=\"kc-elm kc-css-19891 kc_text_block\"><\/p>\n<h6 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Laura Ca\u00f1on<\/strong><\/span><\/h6>\n<div style=\"font-family: Lato; font-size: 15px; color: white; line-height: 20px; margin-top: -10px; text-align: center;\">Consultor Gesti\u00f3n Documental y Transformaci\u00f3n Digital<br \/>\nlaura.canon@siscomputo.com<br \/>\n(57) 301 634 6004<\/div>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-951182 kc_col-sm-3 kc_column col-md-3 col-sm-6 col-xs-12\"><div class=\"kc-col-container\"><div class=\"kc-elm kc-css-649421 kc_row kc_row_inner\"><div class=\"kc-elm kc-css-691758 kc_col-sm-12 kc_column_inner col-md-12 col-sm-12\"><div class=\"kc_wrapper kc-col-inner-container\"><div style=\"height: 205px\"><span style=\"border-radius:25px;\"><iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m14!1m8!1m3!1d994.0986715169662!2d-74.073467!3d4.7013!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x0%3A0x199bb64f722998cd!2sSiscomputo!5e0!3m2!1ses!2sco!4v1531448627682\" width=\"100%\" height=\"205\" frameborder=\"0\" style=\"border:0\" allowfullscreen><\/iframe><\/span><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"kc-elm kc-css-512181 kc_col-sm-3 kc_column col-md-3 col-sm-6 col-xs-12\"><div class=\"kc-col-container\">    <div class=\"kc-elm kc-css-336487 crumina-module contact-form\">\n\t\t<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f3698-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/prueba\/wp-json\/wp\/v2\/pages\/2692#wpcf7-f3698-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"3698\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3698-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div style=\"color:white; line-height:1.2; font-size: 14px; text-align:center; margin-left:1%; margin-right:1%; margin-bottom:-13px;\">CONT\u00c1CTANOS hoy y recibe una asesor\u00eda de c\u00f3mo implementar exitosamente SIADOC<\/div>\n<p><\/br><\/p>\n<p><label><\/p>\n<div style=\"margin-top:-3%; margin-left:2%; margin-right:2%;\"><span class=\"wpcf7-form-control input-standard-grey-wrap your-name\"><input type=\"text\" name=\"your-name\" value=\"\" size=\"40\" class=\"wpcf7-form-control input-standard-grey wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre y Apellidos*\" \/><\/span><\/div>\n<p><\/label><\/p>\n<div class=\"form-row\">\n<div class=\"column-half\" style=\"margin-top:-6%;margin-bottom:-4%\"><span class=\"wpcf7-form-control input-standard-grey-wrap your-email\"><input type=\"email\" name=\"your-email\" value=\"\" size=\"40\" class=\"wpcf7-form-control input-standard-grey wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email*\" \/><\/span><\/div>\n<div class=\"column-half\" style=\"margin-top:-6%; margin-bottom:-4%\"><span class=\"wpcf7-form-control input-standard-grey-wrap NoCelular\"><input type=\"tel\" name=\"NoCelular\" value=\"\" size=\"40\" class=\"wpcf7-form-control input-standard-grey wpcf7-text wpcf7-tel wpcf7-validates-as-required wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"No de Celular*\" \/><\/span><\/div>\n<p><br>\n<\/div>\n<p><label><br \/>\n[recaptcha]<br \/>\n<\/label><\/p>\n<p><button class=\"btn-hover-shadow btn btn-medium btn-- &quot;wpcf7-form-control input-standard-grey wpcf7-submit btn--yellow&quot;\"><span class=\"text\">Enviar<\/span><span class=\"semicircle\"><\/span><\/button><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>    <\/div>\n<\/div><\/div><\/div><\/div><\/section><\/p>\n","protected":false},"excerpt":{"rendered":"<\/p><div class=\"more-link\"><a href=\"https:\/\/siadoc.co\/prueba\/ventanilla-electronica-y-pqrs\/\" class=\"btn btn-small btn--dark btn-hover-shadow\"><span class=\"text\">Continue Reading<\/span><i class=\"seoicon-right-arrow\"><\/i><\/a><\/div>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"tags":[69,116,115,90,100,81,80,73,65,102,98,112,94,83,88,85,76,74,67,66,86,89,103,107,111,114,78,71,92,105,117,109,113,64,120,119,68,96,121,110,118,63],"_links":{"self":[{"href":"https:\/\/siadoc.co\/prueba\/wp-json\/wp\/v2\/pages\/2692"}],"collection":[{"href":"https:\/\/siadoc.co\/prueba\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/siadoc.co\/prueba\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/siadoc.co\/prueba\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/siadoc.co\/prueba\/wp-json\/wp\/v2\/comments?post=2692"}],"version-history":[{"count":34,"href":"https:\/\/siadoc.co\/prueba\/wp-json\/wp\/v2\/pages\/2692\/revisions"}],"predecessor-version":[{"id":4310,"href":"https:\/\/siadoc.co\/prueba\/wp-json\/wp\/v2\/pages\/2692\/revisions\/4310"}],"wp:attachment":[{"href":"https:\/\/siadoc.co\/prueba\/wp-json\/wp\/v2\/media?parent=2692"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/siadoc.co\/prueba\/wp-json\/wp\/v2\/tags?post=2692"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}